What services do you offer on Vtunaija API?
We provide services such as airtime purchase, data purchase, cable TV subscriptions, electricity bill payments, data card purchase, recharge card purchase, exam pin purchase, bulk SMS services, internet bundles, and bills payment.
How do I sign up for an account on Vtunaija API?
To sign up, Visit the main homepage of our webiste or mobile app then click on the "Sign Up" button on our website or mobile app, enter your necessary details requested which are required for creating a user account for you i.e (first name, last name, email, phone number, etc.), and follow the registration steps.
Can I use Vtunaija API without creating an account?
You can browse the services without an account, but to make purchases and use certain features, creating an account is necessary.
What payment methods are accepted on Vtunaija API?
We accept multiple payment methods, including credit/debit cards, bank transfers, mobile payments, and online payment gateways.
How can I pay for services?
After selecting the service, The money for the particular service you wnat to purchase will be debited from your Vtunaija API wallet balance which you have already funded.
Is my payment information secure on Vtunaija API?
Yes, we use secure encryption protocols (SSL) to ensure the safety of your payment details during transactions.
Can I get a refund if a transaction fails?
If the transaction failed our system will automatically refund you for the transaction. Also if there is a system error or duplicate charge, we will issue a refund. If you are not refunded please contact our support team for assistance in such cases.
How do I modify or cancel a transaction?
Once a transaction is processed, it cannot be modified or canceled. If there’s an issue, please contact our support team immediately.
How do I purchase airtime?
On the main homepage of the website or mobile app, click on 'Login' or 'Sign In' and then log in. On your User Dashboard, click on 'Airtime Purchase'. You will be taken to the Airtime Purchase page. On the page, fill in all the requested details, such as selecting the airtime amount and entering the recipient's number (if needed). Then click on 'Buy' or 'Purchase'. Your airtime will be delivered instantly.
How do I purchase data?
On the main homepage of the website or mobile app, click on 'Login' or 'Sign In' and then log in. On your User Dashboard, click on 'Data Purchase'. You will be taken to the Data Purchase page. On the page, fill in all the requested details, such as selecting the data package, choosing the amount, and entering the recipient's number (if needed). Then click on 'Buy' or 'Purchase'. Your data will be delivered instantly.
How do I purchase data cards or recharge cards?
On the main homepage of the website or mobile app, click on 'Login' or 'Sign In' and then log in. On your User Dashboard, click on 'Data or Recharge Card Purchase'. You will be taken to the Data or Recharge Card Purchase page. Fill in all the requested details, such as selecting the data card or recharge card option and choosing the amount. Then click on 'Buy' or 'Purchase'. The cards/pins will be displayed on the transaction receipt which you can see on the transaction history page. After purchase you can click on 'View Pins' to view Data or Recharge Card Pins, You can also click on 'Print Pins' to print Data or Recharge Card Pins.
How do I subscribe to a cable TV plan?
On the main homepage of the website or mobile app, click on 'Login' or 'Sign In' and then log in. On your User Dashboard, click on 'Cable TV Subscription'. You will be taken to the Cable TV Subscription page. Fill in all the requested details, such as selecting the cable TV service, choosing your plan, and entering your account details. Then click on 'Pay'. Your subscription will be activated immediately after payment.
How do I pay for electricity bills?
On the main homepage of the website or mobile app, click on 'Login' or 'Sign In' and then log in. On your User Dashboard, click on 'Electricity Bill Payment'. You will be taken to the Electricity Bill Payment page. Fill in all the requested details, such as entering your meter number and choosing the amount. Then click on 'Pay'. You will receive confirmation after the transaction is processed.
How do I purchase exam pins?
On the main homepage of the website or mobile app, click on 'Login' or 'Sign In' and then log in. On your User Dashboard, click on 'Exam Pin Purchase'. You will be taken to the Exam Pin Purchase page. Fill in all the requested details, such as selecting the exam pin option and choosing the exam type. Then click on 'Buy' or 'Pay'. The Exam Pins will be displayed on the transaction receipt which you can see on the transaction history page. After purchase you can click on 'View Pins' to view Exam Pins, You can also click on 'Print Pins' to print Exam Pins.
How can I send bulk SMS?
On the main homepage of the website or mobile app, click on 'Login' or 'Sign In' and then log in. On your User Dashboard, click on 'Bulk SMS'. You will be taken to the Bulk SMS page. Fill in all the requested details, such as uploading your contact list and writing your message. Then click on 'Send'. The SMS will be sent once processed.
How do I purchase internet bundles?
On the main homepage of the website or mobile app, click on 'Login' or 'Sign In' and then log in. On your User Dashboard, click on 'Internet Bundles'. You will be taken to the Internet Bundles page. Fill in all the requested details, such as selecting the internet bundle package and choosing the data amount. Then click on 'Buy' or 'Purchase'. The bundle will be activated once payment is completed.
How do I reset my password?
If you’ve forgotten your password, click "Forgot Password" on the login page, enter your email, and follow the reset instructions.
How do I delete my account?
To delete your account, please reach out to our support team. Deleting your account will remove all your information from our system.
Can I access my account on multiple devices?
Yes, you can access your Vtunaija API account on multiple devices. Your account data will sync across devices.
How can I contact customer support?
Contact our customer support via email at vtunaija01@gmail.com or by calling +2348105992014.
What should I do if I encounter a problem with a transaction or service?
If you encounter an issue, please reach out to customer support, provide transaction details, and we will resolve it as soon as possible.